Transport / United Kingdom
Six signalling domains brought into agreement without requiring the operator to acknowledge Platform 9.
“Core Vega helped us determine where the missing minutes were going.”
01 / Operating condition
The network timetable lost approximately four minutes each month despite every constituent system remaining within its individual tolerance. Reconciliation was further complicated by passenger and signalling records referring to a ninth platform absent from the authority's asset register.
02 / Reference architecture
Core Vega established one sidereal reference across signalling, passenger information, dispatch, ticketing, maintenance and public timetable domains. The undeclared platform was treated as an external operational stakeholder and therefore did not delay commissioning.
03 / Accepted result
Quarterly timetable variance fell from twelve minutes to below reporting precision. Services now depart in the same order in which customers are informed that they departed.
04 / Event record
The chronology below is the order used for commercial reporting. Source systems retain their original timestamps.
Twelve-minute quarterly deficit confirmed.
Site survey records nine operational platform references.
Estate plan confirms eight owned platforms.
Variance recovered; ownership question closed as non-operational.
05 / Verification boundary
Independent verification was performed by parties independent of any data excluded before verification.
✓ Public timetable
✓ Six named signalling domains
✓ Eight registered platforms
✓ Services with accepted identifiers
— Passenger movement without service ID
— Infrastructure outside the estate plan
— Platform references without asset ownership
— Events received before ticketing acceptance
No unexplained platform activity occurred within the estate as defined.
CONTROLLED DISCLOSUREPlatform 9 remains visible to dispatch personnel but is not a customer-owned asset and is therefore outside the verified outcome.
06 / Reference outcome
The downloadable report contains the deployment summary, evidence basis and precise boundary within which the result is true.
Customer assurance
Nothing unusual occurred
in the agreed reporting period.